CLM 2026 Annual Conference

Disney's Coronado Springs Resort

March 26, 2026 | 11:30 AM ET

Capital Member Kirsten Kaiser Kus will co-present “Compassionate Claims Management: Supporting Recovery While Managing Risk” at the CLM 2026 Annual Conference on 3/26/26 at 11:30 AM ET.

Kirsten joins EMC Insurance Companies Regional Director Stephanie Neuenfeldt and Discount Tire Workers Compensation Manager Treesie Richins to discuss how empathetic and strategic workers’ compensation claims management can drive better outcomes for all stakeholders.

This panel will cover proactive and unconventional strategies that can improve both medical and financial results, address challenging employer conversations and outline the legal factors that help guide compassionate claims practices.

Kirsten and Stephanie will also be leading the Workers’ Compensation Community Meeting on 3/25/26 at 4:30 PM ET in Fiesta 10.